Privacy Policy

Last updated: December, 2025

This Privacy Policy explains how SmokeClaro.com (“we,” “us,” “our”) collects, uses, discloses, and protects personal information when you access or use our website, store, content, features, products, or services (the “Services”). By using the Services, you agree to the data practices described in this Privacy Policy.

1. Age Requirement (21+)

Our products are intended only for adults 21+. We do not knowingly collect personal information from individuals under 21. If you believe someone under 21 has provided us their information, contact us and we will delete it.

2. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details (name, email, phone)

  • Account login information (username, password)

  • Shipping & billing information

  • Order, cart, wishlist, and transaction data

  • Payment-related information (processed by independent payment processors)

  • Device/browser information (IP address, OS, unique identifiers)

  • Usage and browsing data (pages, clicks, timestamps)

  • Communications you send to us (customer support, inquiries, etc.)

3. Where We Get Personal Information

We collect personal information from:

  • You directly

  • Automatically through cookies, pixels, and similar technologies

  • Service providers (fulfillment, analytics, payments)

  • Advertising partners

  • Shopify (our platform provider)

4. How We Use Personal Information

We use your information to:

  • Process and fulfill orders

  • Manage your account and preferences

  • Provide customer support

  • Personalize the shopping experience

  • Communicate regarding orders or updates

  • Improve the Services

  • Detect, prevent, and investigate fraud or abuse

  • Comply with applicable laws

  • Deliver marketing, ads, and promotional content

5. Advertising, Cookies & Pixels

We use cookies, pixels, and similar technologies for:

  • Personalization

  • Analytics

  • Audience measurement

  • Marketing and advertising across multiple websites

We may “sell” or “share” personal information for purposes of targeted advertising as defined under applicable privacy laws.

We honor Global Privacy Control (GPC) signals where required. We do not recognize browser “Do Not Track (DNT)” signals.

6. Who We Share Information With

We may disclose personal information to:

  • Shopify (hosting + commerce platform provider)

  • Third-party payment processors

  • Fulfillment, logistics, and operational vendors

  • Advertising and marketing technology partners

  • Analytics service providers

  • Service providers acting on our behalf

  • Other parties when required by law, subpoena, or governmental authority

  • Other entities in a business merger, acquisition, or restructuring

7. Shopify Relationship

SmokeClaro.com is hosted on Shopify. Shopify collects and processes personal information to operate the platform and may use it independently according to Shopify’s own policies.

For more information on Shopify’s data practices, visit: https://privacy.shopify.com

8. Security & Retention

We use reasonable safeguards to protect personal information.

We retain personal information only as long as necessary to:

  • Operate the Services

  • Fulfill Orders

  • Comply with Law

  • Resolve Disputes

  • Enforce Policies

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request correction

  • Opt out of sale or sharing of information for targeted advertising

  • Manage email marketing preferences (unsubscribe)

We may need to verify your identity before processing requests.

To exercise rights, contact: orders@smokeclaro.com

We do not discriminate against individuals who exercise their privacy rights.

10. Third-Party Websites & Links

We may provide links to third-party websites or social platforms. We are not responsible for the privacy practices of those third parties. Always review third-party privacy policies before interacting with them.

11. International Transfers

Personal information may be transferred, stored, or processed outside your country of residence. Where required, legally recognized data transfer mechanisms are used.

12. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, Email: orders@smokeclaro.com